Return & Exchange Policy
π Return, Exchange & Refund Policy
We aim to provide a smooth and trustworthy shopping experience.
π Return & Exchange Policy
β’ Customers can request a return or exchange within 7 days of receiving the product.
β’ If the product is damaged or defective, an exchange will be provided.
β οΈ Important Condition
β’ Customers must record a video while opening the parcel.
β’ This video will be used as proof of the productβs condition at the time of delivery.
β’ Requests without video proof will not be accepted.
β Non-Returnable Cases
β’ If the product is damaged by the customer
β’ If no opening video is provided
π Process
β’ Share your issue along with the opening video via WhatsApp or Email
β’ Our team will review your request
β’ Exchange will be initiated within 3β4 working days
βΈ»
πΈ Refund Policy
β’ If you do not like the product, you may request a refund
β’ Once approved, the refund will be processed within 3 days